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  • How to Overcome Presentation Angst

    It might sound silly when we think about how many of us get nervous giving a presentation. But when it's you that has to get up and give a speech it probably doesn't seem silly at all. Public speaking is serious business. It's how we make an impression and convey information. Even though making a high-quality, high-impact presentation can make us positively memorable in the eyes of our colleagues, public speaking doesn't have to feel as overwhelming, nerve-wracking or daunting as many of us make it out to be.

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  • 7 Essential Tips for Great Customer Service

    If you're an entrepreneur or small business owner, you'll know how frustrating it is when clients are dissatisfied with your service or product, whether or not it's you or your company's fault.

     

    In today's culture of 'name and shame,' prospective customers can see your company's bad reviews on the Internet anytime they want. On the other hand, they can also see your good reviews, too.

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  • How Small Businesses Can Benefit from Chatbots

    ChatBots, chatbots, or even chat bots are all the rage right now, but they aren’t as new as you might think. In one form or another, they've been around for decades. But the recent arrival of a whole new breed of chat robots has taken their functionality to previously unimagined levels.

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  • Tips to Make the Workplace Safe and Comfortable for Pregnant Employees

    If you're a company boss, then as soon as you get news that an employee is expectant, you need to do all you can to ensure that she is comfortable and safe at work.

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  • Don't Fall For These Top 6 Internet Scams

    There is no shortage of people out there who would just love to take your hard-earned money, and it seems they have a lot of tricks up their sleeves. In this article, we're going to go over some of the more common scams to watch out for on the Internet. Obviously, there's going to be variations for all of these, but it's important to know the basics behind each scam so you can protect yourself online.

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  • How to Dismiss an Employee for Gross Misconduct

    A common definition of misconduct in the workplace is unacceptable or inappropriate behaviour. It doesn't have to be just things that happen in the workplace; it can also include actions away from company premises. Most organisations will have a document setting out which behaviours are not acceptable and that amount to misconduct. This may be part of a company handbook, a disciplinary policy or a code of conduct.

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  • Where Does the 40-Hour Working Week Come From?

    Have you ever wondered why the standard work week in most

    Western countries tends to be somewhere around forty hours?

     

    To understand how this came about it's useful to focus on how this idea of working forty hours developed in the United States. Of course, every country has had its own set of struggles and movements regarding working hours, but the story of work time in the United States illustrates very well the kinds conflicts and issues that workers have come up against while trying to improve conditions and contracts in the workplace. Continue reading

  • How to Protect Your Privacy When Working from Home

    There are many reasons why people choose to work from home. Avoiding a daily commute, and being able to spend more time with their children are just two benefits that make working from your spare room sound like an attractive option. However, there are potential risks to working from home that make keeping your private and professional lives separate an absolute must. Here are a few precautions work-from-homers should be taking to keep their private lives safe and secure.

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  • Here's Why Night and Shift Work Is Bad for You

    Working at night is usually defined as any work that takes place between the hours of 7:00 pm and 7:00 am, and these hours are generally the domain of shift workers. As human beings, we were designed to be awake primarily during daylight hours, and sleeping or resting at night. If not adequately monitored, disrupting this balance can lead to a variety of health problems. In this article, we'll cover the potential dangers and adverse effects of working at night and what you can do to counteract them.

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  • 12 Ideas for Creating the Perfect Work-from-Home Office Space

    There are so many people working from home these days that a home office has become almost an essential space in a lot of homes. But not everyone has a big budget for decorating, renovating, converting and outfitting a once unused space into something resembling a professional office. No worries. We're here to help. Below are a dozen hints, tips and ideas for creating your own comfortable, practical and productive home working space without breaking into too much of a sweat or busting your budget:

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